Last updated on 20th Jan, 2017.
We receive and store any information you give to us, such as when you:
We receive and store certain types of information automatically when you interact with us, such as:
Sometimes we collect information about you from third parties, such as Apple, Facebook, or Google. We collect this information so that we can deliver Services you have requested. We collect this information:
We use the information we collect about you:
We may combine information about you that we have collected from multiple sources.
We may disclose the personal information we hold about you in the following circumstances:
Child Safe Apps
If your Dragontale game is labelled as a Child Safe App, it was built with child safety as a priority. Our Child Safe Apps have no advertising, no data collection, no in-app purchases and no links to external sites or apps.
We do not knowingly contact or collect information from children under 13 without the permission of their parent/guardians. If you believe that we have inadvertently collected such information, please contact us so we can promptly obtain parental/guardian consent or delete the information.
We encourage you to be careful about the protection of your own personal information when using Third Party Services such as social media platforms.
We also work with certain business partners, such as other game developers and advertising partners, and information collected from you may be shared through these partnerships.
2.4.1 Direct Marketing
Sometimes we will use your information to tell you about our Services and our news, such as new games we are launching, events we are running, or merchandise we sell. You can opt-out if you don’t want to receive this information.
2.4.2 In-app Purchase
Some of our games offer In-app Purchases. Examples of In-app Purchases are items you can purchase (for real or in-game currency) or other additional features. If you don’t want to make In-app Purchases, don’t use these paid-for options and consider disabling In-app Purchases on your device.
Ways to opt-out of our Services:
If you need help opting-out please contact us at firstname.lastname@example.org
2.5 Storage & Security
We store information on servers in Europe and in the United States.
Security is important to us and we strive to protect both your information and our information in the best possible ways. But there are inherent risks in transmitting information over the Internet and it is possible that we could be hacked. You should feel comfortable with this level of risk before you provide information to us, or use our Services. If you are not comfortable with this risk, please do not use our Services.
2.6 Access & Correction
You may request access to your personal information at any time by sending a written request to email@example.com.
We may charge a small fee for providing access if it requires a significant amount of time to locate your information or to collect or present it in an appropriate form. We may decline your access if there are reasonable grounds for us to do so.
If your information changes, let us know so that we can update our records. If you would like us to de-activate your records that we hold, please tell us. Once de-activated your data will not be accessible. However, due to system backups to various types of data storage media, your data may in some circumstances remain on these types of data storage media. There may be circumstances where we decline to de-activate your records.
If you have any concerns or complaints about your privacy please contact us by email at firstname.lastname@example.org
We will respond to your complaint within a reasonable time after we receive it, provided you supply return contact details. If you do not provide return contact details, we will be unable to respond to your complaint, although we will consider its content.